Service Agreement
Services Provided
I will customize the logo design concept you select by substituting your practice name and tag line, if applicable, for the text shown in the design sample you selected.
While maintaining the basic look and feel of the concept, I will adjust the design elements as needed to fit the size and shape of your practice name and other text.
Stationery designs vary, based on the logo design you selected and the contact information you require.
All logo designs include, at no additional charge, unlimited revisions to color combinations, text and the arrangement of the type and design elements used in the original design concept.
All stationery designs include, at no additional charge, unlimited revisions to text and positioning of design elements.
Revisions to the logo design concept itself, such as changing typefaces and emblems or illustrations, are not included in the standard fee.
Turnaround Time
Normal turnaround time for your customized first-draft logo design is within one business day of receiving your paid order.
Normal turnaround time for customized stationery designs is within two business days of receiving contact information to be included in the design.
You normally receive subsequent drafts of logos and stationery within one business day of when you request revisions.
Normal turnaround time for finished files is within one business day of receiving your approval of the final draft design(s).
Deliverables
All logo and stationery designs include:
- The original design(s) in their native format, Adobe Illustrator.
- The design(s) in a generic encapsulated postscript format.
- The design(s) as press-quality Adobe Acrobat PDF files. Anyone can open and review these files using Adobe Reader, available for free at www.adobe.com.
All stationery designs also include native format files with editable text and type fonts so that anyone using Illustrator or a compatible graphics program can revise them in the future, should names and/or contact information change.
Once you have approved the final draft design(s) of your customized logo and/or stationery, you receive a link to an online file folder containing all files and file formats specified in the design or design package you purchased.
Your Authority & Responsibilities
By placing an order, you verify you have the authority to order services, direct work in progress, approve work, make decisions and authorize payments on behalf of your practice.
You are responsible for providing accurate information as needed to create your logo and stationery designs, for securing approvals of work in progress as needed from within your firm and for checking drafts and proofs for accuracy before authorizing work to proceed.
If you lack authority to represent your practice, or if your practice is not yet established, you assume full, personal responsibility for any services you order or charges you incur.
Payment
All fees are quoted and must be paid in US dollars. You may pay by:
- Visa, MasterCard, Discover/Novus or American Express
- PayPal
- Business or personal check*
- Bank check
*Please note: If you pay by business or personal check, your check must clear before work begins.
All online orders are processed on a secure server through my 1ShoppingCart account.
Satisfaction Guarantees, Cancellations & Refunds
I guarantee your complete satisfaction with all graphic design and printing services you purchase on the Logos for Lawyers web site.
If you become dissatisfied with my graphic design services as work progresses, you may cancel your order any time before I send you the link to your approved, finished files. You will receive a prompt, full refund by whatever payment method you used when you placed the order.
Refunds for design services are not available once you've approved the final draft design(s) and I've sent you the link to the uploaded files.
Although my graphic design services include unlimited revisions, I may cancel your order and refund your payment in full if it appears to me I will be unable to satisfy you and complete your project after a reasonable number of revision rounds.
Printing is guaranteed for quality and workmanship. Once you approve the printer's proof, your job will be printed using materials and technologies as good or better than specified on the product pages.
Once you receive your printing order, you agree to inspect the materials and notify us within 30 days of the shipping date if you are dissatisfied with the quality or workmanship of the printing. We will ask you to mail samples of the defective materials and once we receive them will, at our discretion, either reprint the job or refund your payment, in full.
As part of my service, I review all printer's proofs when you purchase printing from the Logos for Lawyers site, but you are ultimately responsible for assuring their accuracy before you approve them.
Reprints needed because of your proofing errors, or because you decide you want revisions after you've signed off on the printer's proofs, are not covered by the guarantee. Please check all proofs carefully and secure any additional approvals you need before signing off on them.
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